Refund policy

We want you to love your purchase, but if something isn’t quite right, here’s how we can help:

  • Damaged or Faulty Items: If your item arrives broken or faulty, please contact us within 7 days of receiving your order so we can make it right.

  • Change of Mind: If you change your mind and wish to return or exchange an item, please notify us within 7 days of receipt. Items must be returned in their original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

  • Exceptions: We do not accept returns on wax melts or any used products unless they are faulty.

If you have any questions about returns or exchanges, feel free to reach out—we’re here to help